The Costco Business Center in Southfield, MI, opened on January 25, 2024, at the redevelopment site of Northland Mall. It serves as Michigan’s first-ever Business Center, expanding access to Costco’s bulk, business-focused product range for both business and regular members.
Unlike standard Costco warehouses, this location emphasizes high-volume essentials—office supplies, foodservice items, janitorial goods, and bulk groceries—catering to professional buyers in a simpler, more efficient space.
📣 Contact & Location Details
Address: 21110 Northwestern Hwy, Southfield, MI 48075
Phone: (248) 233‑8431
Website: Costco Business Delivery Southfield page
Email: No public-facing email; general inquiries typically handled via website or phone.
🛠️ Facilities & Services At a Glance
| Facility / Service | Details & Highlights |
|---|---|
| Warehouse Layout | ~160,000 sq ft open floor — industrial shelving, clear aisles |
| Product Range | ~70% unique items: bulk groceries, catering, office/janitorial, appliances, beverages, tobacco |
| Delivery & Pickup | Order pickup Mon–Fri 7 AM–2 PM; business delivery next day; orders < $250 incur $25 fee |
| Checkout Process | Business-style service: fewer lines, staff-assist, fast lane |
| Member Access | Open to all Costco memberships (Gold Star, Executive, Business) |
| Onsite Services | Business Delivery, large-trailer accommodation, volume-sales assistance |
| Parking & Loading | Christian parking with unloading docks and spacious layout |
⏰ Hourly Schedule & Holidays
| Day | Hours |
|---|---|
| Mon–Sat | 7 AM – 6 PM |
| Sunday | 8 AM – 4 PM |
| Major Holidays | Closed (e.g., Independence Day) |
Early opening times are optimized for business customers — great for early-morning operators and stock managers .
Google Maps Location
🚗 Transportation & Access
- By Car: Positioned along Northwestern Highway; easy access from I‑696 and I‑96. Large surface lot with trailer parking and wide aisles.
- Bus Access: Served by regional SMART buses on Northwestern Hwy. Some lines stop nearby, but car remains most convenient transport.
- Parking: Ample general and oversized vehicle parking.
- Accessibility: Standard wheelchair-accessible entrances and restrooms.
🌟 Reviews & Customer Feedback
With 571 reviews averaging 4.6/5 on Google and sites like Birdeye & Chamber review platforms, the Southfield center continues to impress shoppers.
👍 What Shoppers Love
Spacious & Efficient:
“The place is spacious and has everything you need… well‑organized with no crowds or long lines at checkout.”
“Very clean location… pretty spacious between aisles.”
Unique Bulk Inventory:
“Larger variety than the typical Costco.”
Early Opening Hours:
Ideal for businesses needing pre-7 AM access.
👎 Common Critiques
No Bakery, Food Court, or Pharmacy:
Typical Costco staples, including hot food or free sample stations, are absent.
Limited Public Transportation:
Car-dependent location; transit routes exist but not ideal for heavy-haul shoppers.
Focused Business Layout:
Seasonally appealing or impulse consumer items are rare, disappointing to some regular Costco fans.
⚖️ Pros & Cons Summary
| 👍 Pros | 👎 Cons |
|---|---|
| Spacious aisles and efficiency-minded layout for fast shopping | No on-site bakery, pharmacy, or snack bar frustration |
| Unique bulk inventory not found in standard warehouses | Car-dependent; public transit is limited |
| Early hours (opening at 7 AM weekdays) ideal for businesses | Fewer seasonal/impulse retail options |
| High average ratings (~4.6/5) signal reliability and customer satisfaction | Business focus may not appeal to every shopper |
| Large vehicle accommodation — trailer-accessible parking | No clothing, electronics, or homeware |
🎯 Ideal Audience
- Restaurants, cafes, catering services stocking large-format food and disposables
- Offices and janitorial companies seeking bulk paper, cleaning, or breakroom supplies
- Event planners outfitting for large groups or seasonal events
- Large households buying bulk perishables and beverages
- Businesses needing volume ordering support or trailer-access pick-up
📝 Final Takeaway
The Costco Business Center – Southfield offers a focused, efficient solution for bulk purchasing, designed around business needs and code of conduct. With its streamlined layout, early hours, and tailored inventory, it shines for companies and high-volume users seeking logistics-focused convenience.
However, traditional shoppers may miss food courts, seasonal displays, and spacious sample options. If bulk and speed are your priorities, this location is likely a top pick. For everyday consumer needs, a regular Costco may serve better.
