Founded in 1999, the Business & Shipping Center of Southbury is the go-to destination for residents and local businesses in Southbury, Connecticut, providing professional shipping, packing, printing, mailbox rental, and document services. As an authorized shipper for UPS, FedEx, DHL, and USPS, it’s known for handling items just about any size—including fragile antiques—with precision and care.
📍 Address, Contact & Web Info
- Address: 385 Main St S, Ste 404, Southbury, CT 06488
- Phone: (203) 264‑2240
- Fax: (203) 264‑2238
- Email: customer.service@businessandshipping.com
- Website: businessandshipping.com
🛠️ Services & Facilities at a Glance
| Service Type | What They Offer |
|---|---|
| Shipping | Envelopes to freight; authorized for UPS, FedEx, USPS, DHL & LTL/white-glove |
| Professional Packing | Fragile, oversized, or high-value items—antiques, artwork, golf clubs included |
| Mailbox Rentals | Physical and digital mailbox solutions for individuals and businesses |
| Printing & Document Services | Large-format printing, banner/posters up to 44″, kiosk options, scanning/faxing |
| Notary & Shredding | On-site notarization, secure document disposal |
| Packing Supplies | Boxes, bubble wrap, tape—they’re ready with all necessary packing materials |
Google Maps Location
⏰ Hours of Operation
| Day | Hours |
|---|---|
| Mon–Fri | 9:00 AM – 5:30 PM |
| Saturday | 9:00 AM – 3:00 PM |
| Sunday | Closed |
Service cut-off times vary by carrier: USPS noon-ish; FedEx and UPS until roughly 5:30–6 PM.
🚉 Getting There & Accessibility
- By car: Located in the Union Square plaza off Main Street South; free parking available .
- Public transit: Served by KVRT buses running along Main Street (Main St S at Union Sq stop)
- Accessibility: Street-level unit with wheelchair access; parking spaces nearby ensure convenience .
🌟 Customer Reviews & Feedback
According to Google MapQuest, Yelp, and YellowPages listings, the center holds a solid 4.0–4.1 average rating.
✅ Highlights:
Outstanding customer service:
“When shipping … I rely on Craig and his staff … competent, polite and friendly.”
“Excellent Service and Pricing … total cost … was only $23.”
Reliable packing of fragile items:
Locals, including antique dealers, say they trust the center with delicate valuables.
❌ Concerns:
Occasional service delays:
A reviewer mentioned late pickups resulted in delivery missed deadlines.
Perceived overcharges:
A golf club shipment estimate ($220) was reportedly much higher than competitor quotes ($65).
✅ Summary: Pros & Cons
| 👍 Pros | 👎 Cons |
|---|---|
| Wide shipping capability for all major carriers & freight | Occasional rate discrepancies—always ask for carrier quote |
| Expert packing of delicate or valuable items | Some customers report pickup timing issues |
| Friendly, knowledgeable staff—many cite “competent and polite” | Closed Sundays; weekend hours end early at 3 PM |
| Additional services: printing, mailboxes, notary, shredding, etc. | No after-hours drop-off; strictly business hours |
| Central Southbury location with parking and transit access |
📝 Final Take
For businesses, residents, and professionals around Southbury, the Business & Shipping Center stands out as a comprehensive solution for shipping, packing, and document support. Its strong reputation for service reliability, fragile-item expertise, and multi-modal shipping capability make it ideal for high-stakes shipments like antiques, artwork, and equipment.
Before shipping expensive or time-sensitive items, it pays to confirm rate quotes and pickup timelines—keeping in mind occasional feedback about higher costs or delays.
