The UPS Pleasantdale Hub (often referred to colloquially as “UPS Pdale Hub”) is a key UPS facility located in the Doraville / Atlanta metropolitan area. Its main function is as a customer center / package processing hub rather than a full-business-center offering coworking or office rentals. It serves businesses and individual customers for drop-offs, pick-ups, logistics, shipping, and freight services. Because it is part of the broader UPS network, it supports local enterprises, e-commerce operators, and consumers needing reliable shipping and shipping ancillary services.
Facilities & Services
Because the UPS Pleasantdale Hub is primarily a shipping / logistics facility, its facilities and services are more focused on UPS’s core competencies rather than general coworking or business-office amenities. Below are commonly found features and services:
- Package Processing & Drop-Off / Pickup: Customers can drop off pre-labeled or pre-packed parcels, retrieve packages, handle returns, or use shipping / freight services.
- Shipping / Freight / Logistics Services: Ground, air, and possibly freight shipments are handled through this hub. Services include packaging supplies, freight handling, shipping advice, and scheduling.
- Customer Center Counters: Staffed counters for inquiries, billing, claims, and customer service.
- Limited Meeting / Consult Room: Some customer centers have small customer-service meeting areas or consultation booths (for billing, lost/claims, etc.) but don’t generally provide private offices or large meeting rooms.
- Parking: On-site parking for customers dropping off or picking up shipments is usually available. Given its hub nature, truck / freight vehicle access is also integral.
- Operating Support Services: Loading docks, pallet staging, sorting bays, possibly cold/hazardous handling (depending on the hub’s classification).
It does not typically offer coworking desks, shared offices, café lounges, decorative lounge spaces, or rentable private offices in the sense of a business center/co-working incubator.
Key Information
Here is a summary table with what is known / typical for the UPS Pleasantdale Hub / Customer Center in Doraville:
| Item | Details |
| Address | 3930 Pleasantdale Rd, Doraville, GA 30340, USA |
| Contact Number | UPS general customer contact: (800) 742-5877 (Note: local contact numbers may also exist) |
| Email ID | Not publicly listed specifically for the hub in sources reviewed |
| Timings / Working Hours | Approx. 8:00 AM – 8:00 PM on some days, per Yelp listing for a nearby UPS Customer Center in Doraville. Actual hours may differ by service type (freight, pickup/drop-off, customer desk) |
| Facilities / Services | Package drop-off/pick-up; shipping / freight services; customer service counters; parking; loading docks; packaging supplies; trucking access. No coworking or private office rentals typically provided. |
| Official Website | UPS main site / UPS Locations (for Georgia) – locate this hub via UPS’s location finder. |
| Target Audience | Small businesses needing shipping/freight; e-commerce sellers; individuals sending/receiving large / bulk shipments; businesses with regular supply chain / logistics needs; less so those needing office space or coworking |
Timings & Working Hours
The hours of the UPS Pleasantdale Hub / Customer Center may vary somewhat; based on available info:
- The UPS Customer Center at or near 3930 Pleasantdale Rd, Doraville, GA has been listed in MapQuest / Yelp directories.
- On Yelp, one of their nearby “UPS Customer Center” locations in Doraville is open 8:00 AM – 8:00 PM some days.
Because UPS hubs may have different hours for drop-off vs. freight vs. customer service, and sometimes weekends, it is advisable to verify via UPS’s website or by phone before planning a visit.
Google Maps Location
Accessibility
Here’s how one might reach the Pleasantdale Hub:
- Address / Location: The facility is listed at or near 3930 Pleasantdale Rd, Doraville, Georgia, 30340.
- By Car / Road: Easily reachable by road; since it is a hub, there are trucking routes. Good vehicle access is expected.
- By Public Transit / Bus: There is a MARTA station nearby — Doraville station is in the vicinity. That implies local transit accessibility.
- Airport Access: Hartsfield-Jackson Atlanta International Airport is the major airport for the region; for air freight or travel, accessibility is generally good given Atlanta’s transportation infrastructure.
- Rail / Metro: There is no metro rail directly integrated (except MARTA transit), but freight rail may serve larger UPS freight network separately. For typical customer access, MARTA / bus transit plus road are relevant.
Pros & Cons (Based on Feedback & Observations)
| Pros | Cons |
| Strong UPS logistics infrastructure: reliable for shipments, drop-offs, freight, etc. Good connectivity. | Not a business center in the coworking / private offices sense — lacks desks, lounge spaces, meeting rooms for rent, etc. If you need those, this hub won’t serve. |
| Long hours (in many cases) for customer pick-ups / drop-offs, which helps flexibility. | Local contact info / email address not always clearly published — sometimes inconvenient for issues. |
| Parking & vehicle access are typically available, including heavy vehicle / freight access. | Public transit access may be limited for some users depending on location; following bus/MARTA schedules may add transit time or difficulty. |
| Proximity to Atlanta metro makes it accessible for many in the region; good for businesses with shipping needs. | Services strictly related to shipping/UPS operation — ancillary business center services (coworking, office rentals, meeting room rentals) generally not offered. |
| Recognizable brand, trust, and service support; consistent processes and policies. | If only very large, busy, or commercial customers demand freight services, smaller customers may experience wait times. |
